Production is a collaborative team made up of our Founding Partners,
Bakers, Cake Decorators, Packers, Sales Managers and Customer Service
Team, Bookkeepers, IT Tech, Maintainence Staff and Drivers. Each person serves a vital role, and we work together to create the best bakery team in the Bay Area.
The Founding Partners
share the duties of managing staff and bakery
production, recipe creation, and operations. Their combination of
industry experience has culminated in a
bakery that delivers quality, customer service, and value.
The partners’ mission is to create baked goods of the highest
quality. We provide both the classics that satisfy
customers’ cravings for traditional baked goods and a menu of new
products that will surprise and impress Bay Area customers who seek the
extraordinary. We want to make a statement in
food industry that very high quality, scale, and efficiency can come
together in one team. In pursuing this goal, we are also working to
boost the Bay Area's growing reputation for culinary excellence. We
believe that we are helping Chefs around the Bay Area to develop more
manageable and satisfying careers by providing them with a reliable
source for outstanding bakery products.
Production’s Bakers and Cake Decorators work
tirelessly to create the prettiest and
tastiest baked goods in the Bay Area. Our bakers work every night so
pastries are available to our customers every morning. Sweet
Production’s Partners work closely with all our Bakers and Decorators
ensure that they share the same mission as the Partners.
Our Sales and Customer Service Team
eagerly and diligently answer phone and email
orders.They assist customers in choosing the best products based on
each customer's specific interests and needs, and even provide
advice on custom orders. Sweet
Production's Sales Team responds to every call and message,
providing rapid response, order processing, adjustments, and delivery.
to customer service makes working with our Sales Managers a treat.
Our Accountants, Drivers and other Support Staffs
essential to Sweet Production. Our Accountants can answer customers’
about billing and pricing so that you understand each transaction,
and your account stays in perfect order. Our Drivers safely deliver
our baked goods to their final destination, working efficiently, but
treating the products with care and consideration for their
presentation qualities. In the unlikely event that a product is damaged
in transit, they immediately contact the bakery and order a replacement
rushed to the customer. They know the ins and outs of the Bay Area and
its traffic, so they can deliver our products on time and can even rush
an emergency order.
Sweet Production's staff works as a team, and we strive to be
accessible, affordable, and accommodating.